Shipping policy
Last Updated: 21/02/2026
Prescott Mode is operated by Imexva B.V., a company registered in the Netherlands, serving customers in the United States.
We are committed to providing reliable and transparent shipping services. Please review the information below to understand how orders are processed and delivered.
Shipping Coverage
We currently ship to customers within the United States only.
Order Processing Time
Orders are typically processed within 1–3 business days (Monday–Friday, excluding public holidays).
Orders placed after 5:00 PM Eastern Time (ET) will be processed on the next business day.
During high-volume periods or promotions, processing times may be slightly extended. If this occurs, customers will be notified by email.
Shipping Rates
Free Standard Shipping
We offer free standard shipping on all U.S. orders. No minimum purchase is required.
Estimated Delivery Time
After processing:
Processing Time: 1–3 business days
Transit Time: 4–9 business days
Total Estimated Delivery Time: 5–12 business days
Delivery timeframes are estimates and may be affected by carrier delays, weather conditions, or other circumstances beyond our control.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Carriers
Orders are shipped through trusted carrier partners and established delivery networks.
Carrier selection depends on destination and logistics availability.
Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout.
Prescott Mode is not responsible for delays, delivery failures, or losses resulting from incorrect or incomplete addresses.
Lost or Damaged Packages
If your order is lost in transit or arrives damaged, please contact us as soon as possible at:
Include your order number and a brief description of the issue.
We will investigate the matter and, where appropriate, provide a replacement or refund in accordance with our Return & Refund Policy.
Returns & Refunds
For information regarding returns and refunds, please review our Return & Refund Policy available on our website.
Contact Information
Prescott Mode
Operated by Imexva B.V. (Netherlands)
Customer Support
Email: info@prescott-mode.com
Phone: +1 332 2138214
Customer Support Hours: Monday–Friday, 09:00–17:00 Eastern time
Primary Market: United States